Category Archives: Business Planning

Disruption and professional service firms

What I’m about to say about NetGain and disruption in professional service firms isn’t important.  It’s just an illustration of a pattern that, in turn, illustrates how disruption makes us uncomfortable and makes us better. Disruption has a pronounced effect when change is being resisted.  Pent up pressure makes it seem dramatic when the full…
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Spinning Straw Into Gold: What Happened to ‘Garbage In, Garbage Out’?

Elsewhere I’ve gonged the media for uncritically reporting misleading polling results, spinning headlines from them like Rumplestiltskin spinning gold from straw. It’s a problem because it actually sways uninformed viewers, listeners, and readers in ways that encourage acceptance of future falsehoods. In this case, it might seem more comical than offensive. On first blush, you…
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Meanwhile (leases), in Toronto

Almost everyone in Toronto recognizes the economic value of a strong, resident, creative industry work force.  And, almost anyone who thinks about it would agree that abundant and profitable commercial real estate is also critical to economic growth and prosperity. In fact, the former contributes to the latter.  As creative industries flourish, they add to…
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