Category Archives: Business Planning

disruption: cannabis and alcohol

Back to The Walrus Talks on disruption, I was listening to Mark Zekulin, the president of a big cannabis company, explaining the challenge of disrupting the cultural and political attachment we have to alcohol.  Good luck to him. As Zekulin explained, cannabis is a recreational drug that compares favourably with alcohol on a range of criteria…
Read more

big systems: disruption and transportation

When big thinkers talk about disruption in professional service firms, they talk about technology as a catalyst (for my own take, see my previous post about disruption and PSFs). In the direct experience of change in NetGain’s little corner of the consulting world, technology has been necessary, but not sufficient, to trigger change, and this…
Read more

Disruption and professional service firms

What I’m about to say about NetGain and disruption in professional service firms isn’t important.  It’s just an illustration of a pattern that, in turn, illustrates how disruption makes us uncomfortable and makes us better. Disruption has a pronounced effect when change is being resisted.  Pent up pressure makes it seem dramatic when the full…
Read more

Spinning Straw Into Gold: What Happened to ‘Garbage In, Garbage Out’?

Elsewhere I’ve gonged the media for uncritically reporting misleading polling results, spinning headlines from them like Rumplestiltskin spinning gold from straw. It’s a problem because it actually sways uninformed viewers, listeners, and readers in ways that encourage acceptance of future falsehoods. In this case, it might seem more comical than offensive. On first blush, you…
Read more