Category Archives: Consulting

unusual spaces: new solutions

NetGain has become identified with the cultural community because that’s where we started, in the arts.  However, we quickly discovered that the challenges facing arts organizations were troubling organizations in other fields of non-profit management, as well as in government and the corporate sector.  Soon, our work broadened from the performing and visual arts to…
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Underspending on Overheads

In 2013, Dan Pallotta made a mess of the assumed function of charities by suggesting that society sets rules to disincentivize performance, to the detriment of all.  One of his issues is executive compensation, which is constrained in the charitable world.  It is virtually impossible for charities to attract, motivate, and keep the talent necessary…
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autopsy on accountability in transit planning

This blog always relates in some way to our consulting practice.  At its best, it shares privileged insights with a small group of curious decision makers across the country.  At its worst, it’s a drifty zeppelin of bloviation; informing nothing, concluding nothing, urging nothing.  This post will be no better than the worst, and no…
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beyond the final report: consulting the right way takes more than being right

Last week, I told a room full of aspiring consultants in the School of Management at George Brown College's Centre for Business that being right is only half the value of my work.  The rest of the value lies in how the first half is conveyed to clients and other stakeholders. This was puzzling to…
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