Category Archives: Education

Systems Are More Than The Sum Of Their Parts

Yesterday I was reacting to the way a health agency minimized a terrible problem by presenting data in a misleading way, and I framed it as predictable behavior by a bureaucratic system.  While I may find the charts fascinating, this is a terrible way of introducing people to the healthcare challenges of people living in…
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beyond the final report: consulting the right way takes more than being right

Last week, I told a room full of aspiring consultants in the School of Management at George Brown College's Centre for Business that being right is only half the value of my work.  The rest of the value lies in how the first half is conveyed to clients and other stakeholders. This was puzzling to…
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The failure of start-ups in Toronto: a bit of forensics

The City of Toronto, like many other municipalities, invests in incubators and small business development on one hand, but fails to give them much business through contract bidding on the other.  Their lengthy, time-consuming procurement process largely favours the 800lbs gorillas, leaving many new start-ups without the benefit of the biggest buyer in town's attention.

People wonder why some cities  lack the innovation and progressive ideas of the start-ups within them. We unearth the forensics behind it all!

Give us an email if you'd like to #$%& about it over a coffee. (Don't even get us started!!)