Category Archives: Strategy

Disruption and professional service firms

What I’m about to say about NetGain and disruption in professional service firms isn’t important.  It’s just an illustration of a pattern that, in turn, illustrates how disruption makes us uncomfortable and makes us better. Disruption has a pronounced effect when change is being resisted.  Pent up pressure makes it seem dramatic when the full…
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where credit’s due

Of all the elegies inspired by the Blue Jays’ rise, and fall, my favourite was an R.A. Dickey quote: "It's amazing what you can accomplish when you don't care who gets the credit.”  (http://atmlb.com/1RUsZOW) Dickey goes on in this interview to recognize everyone’s effort in a team victory after he, in midst of a brilliant,…
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