Tag Archives: consulting

Business Strategy – It’s Not Tiddlywinks

We often produce strategic plans for clients, despite the clients being uncertain about what strategy is and how it differs from other kinds of planning.  Illustrations are often drawn from either sport or war.  From the perspective of a former rugby player, there is little difference. What sport and war have in common is a…
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11. Almost all resignations and firings are the result of unnegotiated expectation.

NetGain had a talented and funny person upon whom we depended for a couple of years.  Her name is Emily Parker, and she is now very happily and productively employed at PowerPlant Gallery where she works for my friend, Gaetane Verna.  There were times when Emily probably wanted to quit because of my unreasonable demands,…
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10. A vaccine is needed to protect non-profits from the myth of charismatic leadership.

At the risk of repeating myself, the turnover of leadership among our clients and more generally across the sector, demonstrates the foolishness of hinging plans on charismatic leadership. Rainmakers are in short supply. They come and go with greater freedom than lesser talents.  Often their past success is not reproducible in a different setting. Even more often,…
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9. It’s hard for clients to declare a desire with the same certainty with which their commercial counterparts declare their corporate intentions.

For those who struggle in scarcity, a clear admission of ambition or desire feels like a failure.  The gap between the lofty future and the meagre present can seem soul-destroying.  Yet NetGain frequently presses and finds the lofty goal is actually not that precious or even necessary to the client’s real goal, nor that the…
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